Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Service Address
• Payment details (processed through secure third-party providers)

Service Information

• Booking details
• Service history
• Time slots selected
• Feedback and reviews

Technical Information

• IP address
• Device type
• Browser information
• App usage data

2. How We Use Your Information

We use your information to:

• Process bookings and deliver services
• Communicate service updates
• Provide customer support
• Improve service quality
• Send relevant notifications
• Prevent fraud and misuse

We do not sell your personal data to third parties.

3. Payment Information

Payments are processed through secure third-party payment gateways. Ezy does not store complete card or banking details on its servers.

4. Data Sharing

We may share limited information with:

• Verified service professionals (for service fulfillment only)
• Payment gateway providers
• Legal authorities (if required by law)

We do not share your data for marketing resale purposes.

5. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information.

While we take security seriously, no digital system is completely secure. We encourage users to protect their login credentials.

6. Cookies and Tracking

Our website may use cookies to:

• Improve user experience
• Analyze website performance
• Personalize content

You may disable cookies through your browser settings.

7. Your Rights

You may:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your account (subject to legal obligations)

To exercise these rights, contact us at support@ezyindia.co.in.

8. Data Retention

We retain user data only as long as necessary for:

• Service delivery
• Legal compliance
• Business operations

9. Third-Party Links

Our website or app may contain links to third-party platforms. We are not responsible for the privacy practices of those websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised effective date.

11. Contact Information

If you have questions regarding this Privacy Policy, contact:

Ezy India LLP

Phone: +91 7019944984