How Can We Help You?

Find answers to common questions about our services, bookings, payments, and policies.

If you still need assistance, our support team is here to help.

General

How do I book a service?+

You can book through our website or mobile application by selecting your service, choosing a time slot, and confirming your details.

What areas do you serve?+

We currently serve select communities in Mangalore and are expanding gradually while maintaining service quality.

How can I contact support?+

Phone / WhatsApp: +91 7019944984

Support Hours: 8:00 AM - 8:00 PM

Is water-saving car wash safe for my vehicle?+

Yes. We use paint-safe, automotive-grade solutions and microfiber techniques to prevent scratches.

Will my car be scratched?+

No. Our process encapsulates dirt before wiping and uses proper cloth-folding methods to avoid swirl marks.

Can heavily muddy vehicles be cleaned?+

Yes, but extremely muddy vehicles may require additional cleaning time or charges.

How long does a car wash take?+

Typically 30-45 minutes depending on vehicle condition and selected package.

Is it safe for electrical components?+

Yes. Our team follows controlled cleaning methods to protect sensitive areas.

How long does bike cleaning take?+

Approximately 20-30 minutes depending on condition.

What payment methods are accepted?+

We accept approved online payment methods through secure gateways.

Can I cancel or reschedule?+

Yes. Cancellations or rescheduling must be done within the permitted time window. Late cancellations may attract a fee.

Will I receive booking confirmation?+

Yes. You will receive confirmation via app notification, SMS, or email.

What if I am not satisfied with the service?+

Please contact support within 24 hours of service completion. Our team will review and respond appropriately.

What if service professional arrives late?+

In rare cases of delay, we will inform you in advance and reschedule if necessary.

Our support team is ready to assist you.

We aim to respond within 24 hours.